Your Cart 0 item(s) in cart

View Cart Checkout

Home
    Shop by Teams 
    Clothes 
    Package Deals 
    Gift Sets 
    Nursery 
    Accessories 
    Books 
    Coupon Code Items 

Policy / Terms & Conditions

*Purchase of any item from College Sports, Inc. & any of our operating websites, indicates your approval of the terms outlined below.

Terms & Conditions Index:

Why should you trust us?

  1. We are a licensed business with the State of Nebraska. See a copy of our Articles of Incorporation here.
  2. We are verified eBay members, (account name: collegesportsinc). You can view our perfect feedback rating (100% positives) which has earned us a 'yellow star' rating (ebay account needed to read reviews). Get a Free eBay account.
  3. We are verified 'premier account' members with Paypal.

Feel free to contact us for any questions regarding our policies.


Shipping (top):

  • 99% of ALL items ship Free via USPS 1st Class Mail
  • NO minimum order amount
  • Free Priority Mail shipping on all orders over $50

Holiday Shipping Schedule (orders ship by next business day of ordering):

  • Order by 12/15 using 1st Class for arrival by 12/24*
  • Order by 12/20 using Priority for 12/24 arrival, guaranteed
  • Order by 12/22 using Express for 12/24 arrival, guaranteed

*Orders ship from Omaha zip 68005 - transit to Omaha-Lincoln & surrounding areas is only 1-2 days via 1st Class or Priority.
*Offer only excludes 2 Nursery items which drop-ship from manufacturer.
*There is no transit timeline guarantee when using 1st Class or Priority. Select Express for a guaranteed arrival.

Contact us to confirm shipping dates for a particular item.

Estimated USPS Priority Mail Transit Time Map (Monday - Saturday delivery):

*Projected transit times are not DELIVERY guarantees, which are subject to processing/packaging timelines (+1 day). A small # of items may ship direct from another manufacturer, and are subject to the specific manufacturer's timelines. When a shipping method other than EXPRESS is used, there are NO transit guarantees offered by USPS, and Crawlstars is also not responsible for compensation due to shipping delays.

If the arrival date is critical, please Contact Us prior to ordering to confirm shipping timeline & product availability.

  • Most all in-stock items will be processed and packaged the SAME business day as submitting your order, but some may ship the next day. We do our best to expedite this process and get your product out the door in a hurry!
  • Expedited shipping is available for an additional cost. Selecting expedited shipping option during check-out does not guarantee an item will arrive by a specific date. Contact us to confirm shipping timeline & availability.

Limited Warranty / Return Policy (top):

  • This warranty ensures each product will be free of manufacturer's defects in materials and workmanship for 2 years from the date of shipment.
  • In the event of a defect under this warranty, we will, at the manufacturer's discretion, send replacement material, request the item be returned for repair, issue a partial credit, or fully replace the item when deemed appropriate.
  • This warranty does not cover damages caused by normal wear and tear
  • All initial shipping costs related to returning products to College Sports, Inc. will be the responsibility of the customer.
  • If a product is determined to be defective, shipping costs may be reimbursed at the discretion of the manufacturer.
  • Alteration or modification of the product voids any warranty.
  • This limited warranty is exclusive and in lieu of all other warranties including warranties of merchantability and fitness for a particular purpose. College Sports, Inc. shall not be liable for any incidental or consequential damages of any nature whatsoever.

Credits / 30-Day Guarantee (top):

  • College Sports, Inc. will issue credit (when deemed appropriate by the manufacturer) to our customers.
  • The level of credit is based on the discretion of the manufacturer for each particular item.
  • Returns may be made within 30-days of purchase, and carry a 15% restocking fee (credits will be issued within 30-days of receipt of return).
  • If there is noticeable wear as a result of your usage, no credit will be issued.
  • Customer's are liable for any freight costs incurred as a result of a return, unless determined that the item is defective and warrants a full refund or replacement.

If you would like to return an item email us and provide us with the following:

  • Your name and address
  • An basic explanation of the reason for return (your request will not be challenged - this is for business purposes only).

When the above information is received, an authorization number will be issued by College Sports, Inc. as well as further instructions for returning your item and receiving your credit.

When returning the item, please follow the below directions:

  • Include proof of original purchase (receipt/invoice etc.)
  • Product should be well packed in a sturdy carton to prevent damage in transit. All shipping damage is the responsibility of the consumer.

Price Changes (top):

We do our best to maintain stable prices, however, due to several variables outside of our control, all prices are subject to change without notice. Prices currently reflected on the site are accurate.


Canceled Orders (top):

In-stock orders may be canceled at any time prior to packaging. Once an order has been packaged a minimum 15% restocking fee will apply, in addition to the return shipping charges (if item has shipped).


Product Stock (top):

Most products will be in stock, but we can not guarantee stock on any items, so please contact us to check our up-to-date inventory availability.


Damaged Goods (top):

Shortages must be reported to us within 2 days of receipt of the order. If merchandise is damaged during shipping, a claim must be made immediately with the delivery carrier, noted on the bill of lading or the truck bill when the goods are delivered.

*If the customer accepts receipt of goods and does not bring damage to the attention of the delivery carrier, the customer typically assumes all responsibility for the damage - in MOST cases - some exceptions are made, i.e. if item was delivered when customer was not home etc., but recourse is MUCH more likely if the driver notates it on the Bill of Lading.


Trust (top):

We are verified Paypal members, with an active 'Premier Account'. This means that Paypal has certified that our company name (College Sports, Inc.) matches our bank account / credit card information, and they have verified our location. Click here to read Paypal's verification of our company (must be logged in to your Paypal account to view).

You can read our Paypal 'User Status' when you select an item to purchase, and login to your account. You will then see a link that says "User Status" under our name College Sports, Inc. This will display our account profile, as maintained by Paypal.

Paypal has a very good reputation for preventing and combating fraud. If you were to purchase an item from a company with Paypal, and not receive the item, or feel you were deceived, Paypal has a Buyer Complaint Process to help recover your money. Read about it here.

Also remember that if you were to transfer funds with your Paypal account using a credit card, you retain the right to stop-payment on the purchase, and dispute the charge with your credit card company - if unsatisfied for some reason.

  1. We are a licensed business with the State of Nebraska. See a copy of our Articles of Incorporation & our State Sales Tax ID.
  2. View a list of some of the facilities we have outfitted throughout the country.
  3. We are verified eBay members, (account name: collegesportsinc). You can view our perfect feedback rating (100% positives) which has earned us a 'yellow star' rating (ebay account needed to read reviews). Get a Free eBay account.
  4. We are verified 'Premier Account' members with Paypal (Read More)
  5. Read other reasons you can trust us - including our 'Difference Back Guarantee'

[TOP]


Copyright Crawlstars.com 2013